• These terms apply to the website, app and online ordering of Vegan Cuban Cuisine, doing business as Honest Cuban, 9640 SW 72nd St, Miami, FL 33173. Honest Cuban is our new name; if you knew us as Vegan Cuban Cuisine, we're the same restaurant. When these terms say "Honest Cuban," "we," "us" or "our," they mean Vegan Cuban Cuisine, doing business as Honest Cuban. By using our website, app or online ordering, you agree to these terms. If you don't agree, please don't use them.

  • Please use our site for personal, lawful purposes. Don't try to break, overload or hack it, copy it for commercial use, or misuse other people's information.

    • Online ordering is provided through our ordering partner, Incentivio. When you order, you also agree to Incentivio's terms, shown at checkout and in the app.

    • Card payments are processed by Worldpay.

    • Prices, menu items and hours can change without notice, and items can sell out. If we make a pricing mistake or can't make an item, we'll contact you and cancel or refund that part of the order.

    • Sales tax and any delivery fees are added at checkout.

    • Deliveries are made by our delivery partners, Uber Direct and sometimes ezCater's delivery team. Please make sure your address and phone number are correct so the driver can reach you.

    • We don't take regular orders by phone. If you need help ordering because of a disability, see our Accessibility page and we'll take your order directly.

  • This section covers everyday orders (in store, in the app, online and delivery). Catering orders follow the catering rules below.

    All sales are final, unless we made a mistake with your order. If we did, just let us know at orders@vegancubancuisine.com or at the counter, and you can choose:

    • Store credit that never expires, or

    • A full refund to the card you paid with. Refunds typically show up in 24 to 48 hours, depending on your card issuer.

  • These rules apply to catering orders only, in place of the regular-order refund rules above.

    • Catering orders need at least 24 hours' notice. There's no minimum.

    • Catering is pickup. For delivery, place your order and then email orders@vegancubancuisine.com for a delivery fee quote based on your address. Catering deliveries are made by our delivery partners, Uber Direct or ezCater's delivery team.

    • Cancellations: cancel at least 48 hours before your pickup time for a full refund. Cancel at least 24 hours before for a 50% refund. Cancellations on the day of the event can't be refunded.

    • Our rewards program is free to join in the Vegancubancuisine app or online at https://order.incentivio.com/c/vegancubancuisine/signup.

    • You earn 1 point for every $1 you spend in store, in the app or online, as long as you're signed in to your account. Points aren't earned on sales tax, tips or gift card purchases.

    • Points can be redeemed for rewards shown in the app, from a cafecito or matcha at 100 points up to a bowl at 500 points. The current reward list is always in the app.

    • Members get $5 off during their birthday month when their birthday is saved on their account.

    • One reward can be used per order. Rewards can't be combined with other offers or discounts unless the offer says so.

    • Points and rewards have no cash value and can't be sold or transferred.

    • Point and reward expiration rules are shown in the app.

    • Points from your Vegan Cuban Cuisine account carry over. It's the same program and the same app with our new name.

    • If an order is refunded, the points earned on it may be removed.

    • We may change, pause or end the program, its rewards or point values. We'll let members know in the app or by email before a change that reduces the value of points you've already earned.

    • We may close accounts that are used for fraud or abuse.

    • Buy e-gift cards online at https://order.incentivio.com/c/vegancubancuisine/giftcard/purchase, or pick up a physical gift card at the restaurant.

    • In keeping with Florida law, Honest Cuban gift cards bought with money never expire and have no fees of any kind, including no service, inactivity or maintenance fees.

    • Gift cards can be used online and in store for food, drinks and merch.

    • Gift cards can't be redeemed for cash, except where the law requires it.

    • Please treat your gift card like cash. We can't replace a lost or stolen card.

    • Free promotional or bonus cards (for example, a bonus card given with a gift card purchase) aren't purchased gift cards. They may have an expiration date, which will be clearly shown on the card or offer.

    • Gift cards issued under the Vegan Cuban Cuisine name are still good at Honest Cuban.

  • Everything we make is plant-based, so our menu has no meat, dairy or eggs. Many of our dishes do contain other common allergens, like soy, wheat (gluten) and tree nuts such as cashews.

    We make many of our menu items from scratch. We have a dedicated gluten-free fryer, and we work hard to prevent cross-contact, but we can’t guarantee that any item is completely free of an allergen. Items tagged GF are made without gluten-containing ingredients, but they’re prepared in a kitchen that also handles wheat.

    If you have a food allergy, please tell us before you order. Add a note to your online order, tell our team at the counter, or email orders@vegancubancuisine.com, and we'll take extra care with your food. See our allergen guide at https://www.honestcuban.com/allergens.

  • The words, photos, logos, recipes and designs on this site belong to Honest Cuban or are used with permission. Please don't use them without asking us first.

    Honest Cuban™ and the Honest Cuban logo are trademarks of Vegan Cuban Cuisine. Please don't use our names or logos without our written permission. Other brand names on this site, like Uber Direct, ezCater, Incentivio and Worldpay, belong to their owners.

  • We link to services we don't run, like Incentivio, Instagram, TikTok and the app stores. We're not responsible for their content or policies.

  • We work hard to keep the site accurate and running, but we provide it "as is" and can't promise it will always be error-free or available. To the fullest extent the law allows, we aren't liable for indirect or consequential damages from using the site. Nothing here limits rights you have under Florida or federal law that can't be waived.

  • These terms are governed by the laws of the State of Florida. Any dispute will be handled in the state or federal courts in Miami-Dade County, Florida, except that either of us may use small claims court.

  • We may update these terms. The date at the top of this page shows the latest version. Using the site after an update means you accept the new terms.

  • Copyright © 2026 Vegan Cuban Cuisine, d/b/a Honest Cuban. All rights reserved.

Terms of use

Last updated: November 6, 2026