Privacy policy

Vegan Cuban Cuisine, doing business as Honest Cuban, is a fully plant-based Cuban restaurant in Miami, Florida. Honest Cuban is our new name, so if you knew us as Vegan Cuban Cuisine, we're the same restaurant. When this policy says "Honest Cuban," "we," "us" or "our," it means Vegan Cuban Cuisine, doing business as Honest Cuban.

• Restaurant and mailing address: 9640 SW 72nd St, Miami, FL 33173

• Privacy questions: vegancubancuisine@gmail.com

• Orders and catering: orders@vegancubancuisine.com

This policy explains what we collect when you visit our website, order online, use our rewards app, buy a gift card, apply for a job or contact us, and what we do with it.

• Contact details you give us, like your name, email address and phone number (for example, when you send our contact form, sign up for emails, join rewards, order catering or apply for a job).

• Order and rewards details, like what you ordered and when, your points and rewards, and your birthday month if you share it for the birthday treat.

• Payment details when you pay by card. Card payments are processed by Worldpay. We don't store full card numbers.

• Job application details, like your work history and availability, if you apply through our Careers page.

• Device and usage information collected automatically, like your IP address, browser type, the pages you visit and how you found our site.

• Location, only if you allow it in the app or your browser, to show you our location and help with your order.

• To take, prepare and fulfill your orders, including catering.

• To run the rewards program and give you points, rewards and your birthday treat.

• To answer your messages and help with questions.

• To send you emails about new dishes, specials and events, if you've signed up.

• To send app notifications, if you've turned them on (see "Your choices").

• To review job applications.

• To keep our site, app and payments secure and prevent fraud.

• To understand how people use our site so we can make it better.

• To measure our ads and show them to people who may be interested.

• To follow the law.

We don't sell your personal information. We share it only with companies that help us run Honest Cuban, and only for the reasons above:

• Incentivio, which powers our online ordering, rewards app and e-gift cards. See Incentivio's privacy policy at https://incentivio.com/privacy/.

• Worldpay, which processes card payments.

• Squarespace, which hosts this website and its forms. See https://www.squarespace.com/privacy.

• Our email service provider, which sends our emails.

• Uber Direct and ezCater, whose drivers deliver some of our orders. When you choose delivery, we share what they need to get your food to you, like your name, phone number, delivery address and order details.

• Google and Meta, for analytics and advertising, as described under "Cookies and tracking."

• Government authorities, when the law requires it, or a buyer if our business is ever sold.

Our website uses cookies and similar tools. Squarespace, which hosts our site, sets essential cookies that keep the site working (for example, security and remembering your choices) and analytics cookies that help us count visits and see which pages are popular.

We also use these tools for analytics and advertising:

• Google Analytics, to understand how visitors use our site, like which pages they visit and how they found us.

• Google Tag Manager, to manage these tools on our site.

• Google Ads, to measure how our ads perform and to show our ads to people who may be interested.

• Meta Pixel (Facebook and Instagram), to measure how our ads perform and to show our ads to people who may be interested.

Google and Meta may collect information about your activity on our site and on other websites over time, like the pages you visit and actions you take, and use it to measure and show ads. You can learn more in Google's privacy policy at https://policies.google.com/privacy, and in Meta's privacy policy at https://www.facebook.com/privacy/policy.

Your cookie choices - When you first visit our site, a cookie banner lets you accept or decline non-essential cookies, like analytics and advertising cookies, where the law requires a choice. You can change your choices at any time with the cookie preferences link at the bottom of the page. Essential cookies stay on, because the site can't work without them. - You can also block or delete cookies in your browser settings, but some features, like ordering, may not work without them. - You can manage the ads you see from Google at https://adssettings.google.com and from Meta in your Facebook or Instagram ad settings.

Our rewards app and online ordering are run by Incentivio, which uses its own cookies and similar tools. See Incentivio's privacy policy for details.

Our site doesn't respond to browser "Do Not Track" signals, because there's no common industry standard for them yet. You can still turn off non-essential cookies with our cookie banner or the cookie preferences link at the bottom of the page.

• Emails: click "unsubscribe" at the bottom of any marketing email. We'll stop within 10 business days. You'll still get emails about your orders and account.

• App notifications: if you download our app, you'll only get push notifications if you choose to turn them on. You can turn them off at any time in your phone's settings.

• Your account: you can review and update your profile in the app. To see, correct or delete the information we have about you, email vegancubancuisine@gmail.com. You can also ask Incentivio to delete your app account at support@incentivio.com. We may need to keep some records, like receipts, when the law requires it.

We don't send marketing text messages.

We keep information only as long as we need it for the reasons above, or longer when the law requires it (for example, tax records).

We use reasonable safeguards to protect your information. No system is perfectly secure, so please keep your app password private and tell us right away if you think your account has been misused. If a security breach ever affects your personal information, we'll notify you as the law requires.

Our website and app aren't meant for children under 13, and we don't knowingly collect personal information from them. If you think a child has given us information, write to us and we'll delete it. (Our kids menu is for families ordering together.)

Our site links to other services, like Instagram, TikTok and the app stores. Their own privacy policies apply when you use them.

If we change this policy, we'll post the new version here and update the date at the top. If the change is significant, we'll also let rewards members know by email or in the app.

Questions about privacy? Email vegancubancuisine@gmail.com or write to us at:

Vegan Cuban Cuisine, d/b/a Honest Cuban 9640 SW 72nd St Miami, FL 33173